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01Tiberbu CareverseHIMS Value Express

Get digital. Get SHA & Private Insurance ready. Go live within hours.

A simple, affordable CareverseHIMS package designed for Level 2 and Level 3 outpatient facilities.

Get started quickly with guided self-onboarding, SHA eClaims capabilities, free virtual training and dedicated onboarding support.

Get started See how it works
Illustration of the CareverseHIMS dashboard
CareverseHIMS Value Expressfrom KES 6,000

Pay as you use. Your tokens don't expire while your account remains active.Get started with CareverseHIMS without committing to a fixed monthly subscription. Prepay, use the system as your facility operates, monitor your balance and top up whenever you need more.

Get started
SHA eClaims Ready
DHA HIE Compliant
Go Live Within Hours
24/7 Remote Support
02Go live within hours

From enquiry to live in four simple steps

01

Register

Create your facility account.

02

Configure

Add your facility information, services and users.

03

Train

Join free virtual CareverseHIMS training.

04

Go live

Start operating digitally and submitting SHA claims.

No lengthy procurement. No complex implementation. No weeks of waiting.

Go-live timing depends on successful facility verification, payment, configuration and user readiness.

03What you get

What Value Express gives your facility

Run your facility digitally

Manage registration, consultations, billing, pharmacy, clinical information and day-to-day facility operations from one system.

Submit SHA claims

Capture the required information and prepare and submit SHA eClaims digitally.

Get connected

Use a platform designed to support Kenya's national digital health interoperability environment.

Know how your facility is performing

Give facility owners greater visibility over patients, services, revenue, claims and operational activity.

Get continuous support

Receive onboarding assistance, recurring virtual training and 24/7 remote support.

04Is this package for me?

Value Express is built for you if…

  • You operate a Level 2 or Level 3 outpatient facility
  • You need to digitise your facility quickly
  • You want to start submitting SHA claims
  • You do not want a lengthy HIMS implementation project
  • You need an affordable starting point
  • You want training and support included
Inpatient facilities

Running a larger hospital?

Inpatient hospitals, multi-facility groups and facilities with theatre, complex workflows or extensive integrations are better served by CareverseHIMS Advanced or Enterprise. Tell us about your facility and our team will assess the right fit.

Submit an enquiry for CareverseHIMS Advanced & Enterprise →
05Pricing

Choose how you want to pay

Both plans include the Value Express platform, SHA eClaims, virtual training and remote support. The difference is how you pay.

Value Express FixedPredictable monthly cost
Level 2KES 15,000per month
Level 3KES 18,000per month

Best for facilities looking for predictable monthly costs, with no token balances to monitor and no top-ups to make.

  • Full Value Express platform access
  • SHA eClaims capabilities
  • Guided self-onboarding and activation support
  • Recurring virtual CareverseHIMS training
  • Continuous remote support
  • Predictable monthly spend
Subscribe→Activate CareverseHIMS→Use the platform→Pay the same monthly subscription
Get started
Value Express FlexPay as you use
From KES 6,000 in tokens

Pay according to how you use CareverseHIMS.

  • Lower starting commitment
  • Payment aligned to actual activity
  • Same CareverseHIMS platform
  • Move to Fixed as usage grows
Buy Careverse Tokens→Use CareverseHIMS→Top up when required
Get started

Not sure which fits? Estimate your usage and costs →

Compare Fixed and Flex

Value Express FixedValue Express Flex
Starting priceKES 15,000 per monthKES 6,000
ModelFixed monthlyPay as you use
BillingMonthly subscriptionPrepaid tokens
Best forPredictable or higher usageSmaller or variable volumes
Top-upsNot normally requiredRequired when your token balance runs low
PackagesLevel 2 and Level 3Starter, Growth, Scale and Custom
Platform accessIncludedIncluded while sufficiently funded
Cost predictabilityFixedDepends on usage
CareverseHIMS✓✓
SHA eClaims✓✓
Virtual training✓✓
Remote support✓✓

Choose Fixed if…

  • Your usage is predictable or consistently higher
  • You want a fixed monthly operating cost
  • You don't want to monitor token balances
  • You prefer straightforward monthly budgeting
  • Your Flex spend is approaching the Fixed price

Choose Flex if…

  • You want the lowest possible entry point
  • Your patient volumes are low or variable
  • You want payment linked to usage
  • You are beginning your digital journey
  • You prefer to scale gradually
Recommended journey
Start on Flex→Grow usage→Move to Fixed when it becomes more economical
06CareverseHIMS Value Express Flex

Start small. Pay as you use. Grow at your own pace.

Value Express Flex gives outpatient facilities access to CareverseHIMS through a simple prepaid token model.

Instead of committing to a fixed monthly subscription, your facility buys Careverse Tokens in advance and uses them as transactions are completed. Purchased tokens do not expire while your account remains active, and you can top up whenever you need more.

Low entry cost

Start with an affordable prepaid package rather than a large upfront system commitment.

Pay for actual activity

Tokens are consumed as your facility uses applicable services.

No token expiry

Purchased tokens remain available for as long as your customer account remains active.

Top up anytime

Add tokens whenever you need them, from a minimum top-up of 1,000 tokens.

Complete visibility

Track your available token balance and manage consumption as your facility grows.

Grow into Fixed

Keep topping up as you grow, or move to Value Express Fixed for predictable monthly spend.

Getting tokens

1

Choose & pay

Select your prepaid Value Express token package and make payment.

2

Get your tokens

Once payment is confirmed, the tokens are credited to your CareverseHIMS account.

3

Use CareverseHIMS

Tokens are deducted automatically as eligible transactions are completed.

4

Top up & keep going

Monitor your balance and top up when required. Full access continues while you have enough tokens.

How your tokens are used

1 · System access
500 tokens
per funded month

A fixed system access charge is deducted at the beginning of each month in which the account is funded. It keeps your facility's access to the Value Express platform and its capabilities.

2 · Service usage
Per completed
transaction

Tokens are deducted when an applicable transaction is completed at a service point, based on the published token schedule.

Patient registration 6 · Consultation visit 3 · Laboratory order 6 · Prescription processing 6 · Imaging order 12 · Chronic care 6
3 · Patient bill
1 token per
KES 750 billed

An additional charge based on the patient's total bill.

Bill tokens = total bill ÷ 750, rounded up

Where a transaction attracts both a service-point charge and a patient-bill charge, both deductions apply.

What this looks like on your balance

Every deduction appears on your token statement, with what was charged and why. This is a facility's first day on Flex Growth.

The system access charge comes off first. Service points and the patient bill follow as work is completed.

Simple prepaid packages

Value Express FlexStarter

Best for small and lower-volume outpatient facilities starting their digital journey.

KES 6,000
Tokens
1,000
Suits
For small OPD clinics & pilots
Price per token
KES 6.00
+2,500 bonus tokens on first purchaseGet started →
Popular
Value Express FlexGrowth

Best for facilities with increasing patient volumes and higher CareverseHIMS usage.

KES 13,750
Tokens
2,500
Suits
For active & growing clinics
Price per token
KES 5.50
Includes 9% more tokens+2,500 bonus tokens on first purchaseGet started →
Value Express FlexScale

Best for facilities with high patient volumes and higher CareverseHIMS usage.

KES 25,000
Tokens
5,000
Suits
For high-volume clinics & hospitals
Price per token
KES 5.00
Includes 20% more tokens+2,500 bonus tokens on first purchaseGet started →
Value Express FlexCustom

Set your own amount. Tokens are worked out at the rate of the package your amount reaches.

Tokens
—
Suits
Any size — set your own amount
Price per token
—
You pay
—
Get started →

Prices exclude VAT. Token use depends on completed service-point transactions and patient-bill value. First-purchase offer: Starter, Growth and Scale currently include 2,500 bonus tokens on the first purchase, subject to the applicable offer and terms.

When your balance reaches zero

System access is limited until more tokens are credited. Full access resumes as soon as you top up, so top up before your balance runs out.

All token rules (12)
  1. Prepaid. Tokens are credited to the customer account once payment has been confirmed.
  2. Monthly system access. A fixed 500-token system access charge is deducted at the beginning of each funded month.
  3. No expiry. Purchased tokens do not expire while the customer account remains active.
  4. Transaction usage. Service-point tokens are deducted for each applicable completed transaction according to the prevailing token schedule.
  5. Patient billing. An additional 1 token per KES 750 of the total patient bill, rounded up, applies.
  6. Cumulative usage. Where an encounter attracts both a service-point charge and a patient-bill charge, both deductions apply.
  7. Insufficient balance. When the token balance reaches zero or becomes negative, system access is limited until more tokens are credited.
  8. Easy reactivation. Full system access resumes once enough tokens have been credited.
  9. Top-ups. Top up at any time at the prevailing package or agreed commercial rate, with a minimum top-up of 1,000 tokens.
  10. OPD protection. OPD-only facilities are not charged tokens for inpatient admissions or medical/surgical procedures.
  11. Pricing. All prices are in Kenya Shillings (KES). Statutory taxes are added where required.
  12. Commercial protection. Token allocations and service applicability may only be varied through a written commercial agreement.
07CareverseHIMS Value Express Token Calculator

Know what you need. Pay for what you use.

Enter a few details about your facility to estimate your monthly token use and see which starting package fits.

1. Tell us about your facilitySelect your facility level and expected monthly activity.
2. Estimate your usageWe work out the Careverse Tokens your services would use.
3. See your recommended packageYour monthly token need and a Flex starting package, compared with Fixed.
4. Get startedBuy your package. Tokens are credited once payment is confirmed.
Start from a typical facility
Facility level
Fine-tune the services your patients use

Share of patients who use each service. Leave these as they are if you're not sure.

Estimated monthly need
0tokens / month
Flex—
Fixed—Same amount every month

Estimates use the current token schedule and are indicative only. Actual use depends on completed service-point transactions and patient bill values. Prices exclude VAT.

08Need guided onboarding support?

Talk to the Value Express team

Our team helps facilities with onboarding, packages and going live. Call us during office hours, or send a message and we'll get back to you.

Call us Office hours

Mon–Fri, 9:00 AM – 5:00 PM EAT

Email

[email protected]

Remote support

24/7 for live facilities

Commercial notes and terms
  1. Prices and package allocations are subject to the applicable quotation, order form or onboarding record.
  2. Applicable statutory taxes are added where required.
  3. Token schedules, transaction applicability and promotional bonuses may only be varied through published terms or a written commercial agreement.
  4. Go-live timing depends on successful facility verification, payment, configuration and user readiness.
  5. The exact scope of DHA HIE connectivity and SHA eClaims functionality is subject to applicable national interfaces, accreditation requirements and platform availability.
  6. The full Terms and Conditions are shown, and must be accepted, before you submit your onboarding request.